Privacy Policy

1. Introduction

CokWell respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our consultation services.

2. Information We Collect

We may collect and process the following personal data:

• Contact information such as name, email address, and phone number
• Information you provide in consultation requests or inquiries
• Technical data including IP address, browser type, and device information
• Usage data about how you use our website

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide consultation services and respond to your inquiries
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit a contact form or consultation request
• Performance of a contract when providing services to you
• Legitimate interests in operating and improving our business
• Compliance with legal obligations

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with:

• Service providers who assist in operating our website
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights

Under UK and EU data protection law, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. International Transfers

Your personal data may be transferred to and processed in countries outside the UK and EEA. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

12. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

CokWell
33 Church Road, Richmond TW9 1PA, United Kingdom
Phone: +44 20 3840 9125
Email: [email protected]